This time instead of using the HP suggested COL11004 download or download from setup_full_G3010_4370, I installed the original my installation CD scanner software. Then, I went into Program Files and renamed the old HP HP folder. Again, I have uninstalled all HP Scanner, used Windows Installer Clean up, and Add/Remove to remove everything I could find. IT WORKED FOR ME, BUT I DO NOT RECOMMEND ALL TO TRY IT. After reading a lot of post about problems with the Solution Center, I sort of follow-up advice from the Chap ( ). I think I finally met with success, get my Scanjet 4370 to work again. I always use an old HP a1637c PC running Windows XP MCE, if that's any help. This means HP has washed its hands of all the problems this scanner can have?īasic question is 'How to get the center of Solution to start to communicate with my scanner again?'. I read several post, where people ask for help with their 4370 scanners, but it's not like they get answers. I thought I could use my original installation CD, but there's something blocking who settle down now. I tried to uninstall all the programs HP Photosmart using Add/Remove, part of uninstalling Windows Installer Cleanup and download programs. The scanner works, but something in this software does not work. I have to use the buttons on the scanner. Now I can't use the Solutions centre, to scan an image.

They had me download and install version 9 of the scanner software. The scanner worked until I had a problem and contacted the HP Support for assistance. I know this might be an old scanner, but it used to work for my needs.

Hp scanjet 4370 windows 10 driver